How can we help?

After purchasing, you'll receive a pass code (HSP-XXXXXX) via email. Open the mobile app, enter your code, verify your phone number, and confirm your address to activate.

Your pass includes free services like home cleaning, carpet cleaning, window cleaning, bin cleaning, pest control, and more. Plus exclusive member discounts on all additional services.

Open the app, browse available services, select your provider, and submit a booking request. The provider will send you a quote, and once accepted, your service will be scheduled.

Yes, you can cancel a booking from the app. Cancellation policies vary by provider. Check the booking details for the specific cancellation terms before canceling.

After activating your pass, go to your profile in the app and tap "Add to Apple Wallet." Your digital pass will be available for quick access anytime.

You can report an issue directly from the booking detail screen in the app. Our team will review your report and work with the provider to resolve it promptly.

Share your unique referral code with friends. When they purchase a pass using your code, both you and your friend receive a discount on your next service.

Home Service Pass currently serves select ZIP codes in Utah County, Utah. We're expanding to new areas — join the waitlist if your area isn't covered yet.

Home Service Pass providers agree to provide the same fair, competitive pricing they offer their standard customers. Your HSP member savings are applied to that quote—they are not created by increasing the original price. Every home service project is unique, and pricing is based on factors like the scope of work, materials, labor, property conditions, and other project-specific details. Once a quote has been prepared, your HSP member discount or exclusive offer is then applied according to that provider's HSP partnership. Our goal is to help members save money while connecting them with trusted, high-quality local businesses—not to create artificial discounts.